Nova Aesthetic Clinics had expertise.
They had patient results.
But they were missing a machine — a growth engine that could generate demand consistently, not occasionally.
Referral-based revenue is fragile.
We replaced fragility with systems, tracking, automation, and performance media.
And it worked — aggressively.
Performance Breakthrough — the Numbers
KPI | Before | After |
|---|
Cost per Lead (CPL) | £14.20 | £4.20 (-62%) |
Monthly Consultations | 40–60 | 110–180+ |
Lead-to-Consultation Rate | 31% | 54% (+23pp) |
No-Show Rate | 38% | 20% after automation |
Revenue Generated/Influenced | ~£120K | £1.1M+ pipeline value |
Total New Leads Generated | — | 3,840+ leads in 12 months |
Traffic + Visibility Expansion
Growth Metric | Result |
|---|
Search Discovery Increase | +590% YoY |
Google Maps Calls | 1,800+ incoming clinic enquiries |
Navigation Requests | 3,200+ location directions opened |
Meta Ad Reach | 2.4M impressions delivered |
Retargeting Frequency | 9–14 touchpoints per cold lead |
Treatment-Level Revenue Impact
Category | Result |
|---|
Skin Treatments | +178% booking growth |
Injectables | +260% demand increase |
Body Sculpting | +143% consultation requests |
Package Upsells | +310% lifetime value per client |
What Changed for Nova
Before:
❌ no tracking
❌ no nurturing
❌ no automated booking flows
❌ dependency on walk-ins + referrals
After:
✔ CRM + WhatsApp automation closed leads 2× faster
✔ retargeting followed patients until they booked
✔ Google captured high-intent searches daily
✔ Meta warmed cold audiences into consultations
✔ revenue became predictable — not luck-based
Final Outcome
In under one year, Nova went from hoping for bookings → to controlling them.
3,840+ leads generated
£4.20 average CPL
110–180 consultations monthly
£1.1M+ revenue pipeline influenced
Sustainable growth → not seasonal spikes
This is the difference between marketing
und an acquisition system.