This website and all services are owned and operated by Digital Ad Astra (“Agency”, “we”, “us”, or “our”). By using this website and/or entering into any agreement for services with Digital Ad Astra, you (“Client”, “you”, or “your”) agree to these Terms and Conditions. If you do not agree with these terms, do not use our website or services. For questions, contact us at [insert contact email].
Either party may terminate any service agreement, with or without cause, by providing written notice at least fourteen (14) days prior to the next contract cycle or renewal date.
All plans and service agreements renew automatically unless proper notice is given. If timely notice is not provided, the client will be automatically charged and the service will continue for the next cycle.
All sales are final. Once payment or a deposit is made, it is strictly non-refundable.
Digital marketing services (including, but not limited to, SEO, Paid Social Media, Google Ads, Email Marketing, Content Creation) are non-refundable, regardless of project status. Cancellation of future cycles requires a 14-day advance written notice.
No refund will be provided for services already delivered, initiated, or where an initial draft/strategy has been supplied. Web design, web development, and hosting fees are non-refundable once paid.
No refund or credit is available for projects abandoned or dormant for 30+ days, or if the Client has not utilized the service. Outstanding balances remain due.
Billing continues for all active services until written cancellation notice is received, in accordance with the above policy.
Digital Ad Astra reserves the right to determine which prospective clients receive complimentary marketing proposals or consultations. Not all inquiries will result in a proposal or offer.
Digital Ad Astra makes no guarantee of any specific business outcome, lead volume, ranking, or ROI from its services, regardless of any representations or historical case studies. Marketing results are inherently variable and subject to third-party platforms. The Client acknowledges these risks.
Both parties agree not to make or publish any statements, comments, or communications—public or private, online or offline—that disparage, slander, or defame the other, their employees, agents, or affiliates, during or after the agreement. This applies to all social media and online reviews. Truthful statements required by law or regulation are exempt.
The Agency provides services on an “as is” basis, with no express or implied warranty of merchantability or fitness for a particular purpose.
To the fullest extent permitted by law, the Agency’s total aggregate liability, for any reason, shall not exceed the total monthly fee paid by the Client in the three (3) months preceding the claim.
Under no circumstances shall Digital Ad Astra be liable for indirect, incidental, special, consequential, exemplary, or punitive damages (including, but not limited to, loss of data, profits, business, or interruption), even if advised of the possibility of such damages.
Neither party shall be liable for failure or delay in performance due to causes beyond their reasonable control, including natural disasters, war, regulation, failure of utilities, or other unforeseeable events (“Force Majeure”). Lack of funds is not considered Force Majeure.
If the Client fails to pay fees or breaches this Agreement, the Agency may immediately suspend, pause, or terminate services until the breach is remedied or payment is made. All rights and remedies are reserved.
This Agreement is governed by and construed in accordance with the laws of United Kingdom and / or United States of America. Any dispute shall be resolved in the courts located in London, United Kingdom or/and United States of America.
In any litigation or dispute under this Agreement, the prevailing party is entitled to recover reasonable attorney’s fees and costs from the non-prevailing party.
This document represents the entire agreement between Digital Ad Astra and the Client. It supersedes all prior agreements or communications, written or oral. Any modification must be in writing and signed by both parties.
If any provision of this Agreement is found invalid or unenforceable, that provision is severed and the remainder continues in full force and effect.
Neither party may assign or transfer rights or obligations under this Agreement without prior written consent. This Agreement binds and benefits successors and permitted assigns.
The Client agrees to these Terms & Conditions by accessing the Agency’s website, utilizing its services, or on the date of the kick-off meeting—whichever occurs first.
For questions about these Terms & Conditions, please contact:
Digital Ad Astra
Email: info@digitaladastra.com
Phone: +387 62 182 929
By engaging Digital Ad Astra, you acknowledge that you have read, understood, and agree to these Terms & Conditions in full.
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