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Estesa Clinics

How We Transformed Estesa Clinics Into One of the Fastest-Growing Med Spa Networks in Bosnia Through Paid Ads, Systems, Content & Automation

Estesa Clinics partnered with AD ASTRA – a Med Spa Marketing Agency specialized in Paid Ads and Growth Systems for Aesthetic Clinics – to elevate their digital presence and generate a predictable flow of monthly clients.

Our mission was to create a sustainable growth engine for a Med Spa brand, combining strategic Facebook Advertising with social media content and website optimization for conversions.

Through tailored messaging for each service — including hair transplantation, facial aesthetics — we built a consistent marketing ecosystem that strengthened trust, improved brand recall, and scaled operations across Bosnia and Herzegovina.

Task & About

Our mission was to create a sustainable growth engine for a Med Spa brand, combining strategic Facebook Advertising with social media content and website optimization for conversions.

Through tailored messaging for each service — including hair transplantation, dental services — we built a consistent marketing ecosystem that strengthened trust, improved brand recall, and scaled operations across Bosnia and Herzegovina.

[How We Works]
[Process Simplified]

The Challenge and problems:

Before partnering with AD ASTRA, Estesa faced several obstacles limiting predictable growth:

01.
inconsistent patient flow between locations
02.
no unified paid ads structure
03.
lack of automation leading to missed inquiries
04.
outdated Google Maps visibility
05.
content and social presence without conversion strategy
06.
fragmented communication across teams
07.
no CRM or centralized reporting
08.
limited trust-building assets for high-ticket procedures (hair transplant, skin treatments)

Inspirations, ideas and STRATEGIC IMPROVEMENTS

The transformation was built on four core pillars designed to increase visibility, strengthen trust, and create a predictable patient acquisition machine.

 

 1. Paid Ads Ecosystem (Google + Meta)

A fully structured, multi-layered campaign system was implemented:

  • Search campaigns for hair transplant & medical intent
  • Meta Ads for awareness, education & consultations
  • Per-city segmentation for each clinic
  • Deep retargeting across all touchpoints
  • Continuous A/B testing of creatives & messaging
  • Seasonality-based budget modeling

 

This created a consistent flow of qualified leads year-round.

 

2. CRM, Automation & Patient Pipeline

A centralized patient lifecycle system was established:

  • WhatsApp automation
  • follow-ups and missed-lead recovery
  • appointment reminder sequences
  • nurture flows for transplant patients
  • unified internal communication across locations
  • full tracking of consultations → procedures

 

This dramatically improved response time and increased conversion.

 

3. Content & Trust Building

We repositioned Estesa’s digital identity by focusing on medical authority + emotional trust:

  • doctor-led content
  • patient journeys and testimonials
  • hair transplant education
  • behind-the-scenes videos
  • high-trust visuals & explanation frameworks
  • structured social storytelling

 

This strengthened credibility and reduced hesitation for high-ticket services.

 

4. Google Maps SEO & Local Search Dominance

To improve discoverability:

  • Maps profiles were optimized
  • review velocity increased
  • localized content signals deployed
  • categories, service areas and NAP refined

 

Estesa became one of the most visible Med Spa brands in the country.

 

Inspirations, ideas and STRATEGIC IMPROVEMENTS

We executed a multi-layered strategy focusing on scalable performance and high-intent conversion.

Business Growth

KPI

Result

Consultation Volume

Significant month-over-month growth across all service categories

Diaspora Reach (EU + UK + USA)

Large expansion in Bosnian diaspora audience; strong inbound interest for hair transplant & advanced aesthetic treatments

Local Market Reach

Consistent visibility growth; high engagement from Sarajevo, Tuzla, Mostar & regional urban centers

Paid Ads for New Services

Successful launches across multiple treatments; improved lead quality and appointment intent for chemical peels, lasers, skin therapies, fillers & transplant consultations

Hair Transplant Leads

Strong YoY increase with improved qualification rates

Revenue Stability

Predictable monthly demand driven by structured campaigns & automation

Brand Authority

Elevated digital presence with increased trust signals and consistent patient engagement

 

DIgital Performance

Metric

Result

Maps Visibility

Top 5 for “Med Spa” & “hair transplant clinic”

Paid Traffic

100,000+ views in the first 3 months

Lead Flow

Continuous daily inquiries

Automation Impact

Zero missed inquiries

Consultation Conversion

Doubled after CRM

Social Engagement

Increased through authentic content

 

 

KEY INSIGHTS & Conclusion

  • Med Spas scale when education + trust + accessibility work together
  • Maps + WhatsApp automation outperform all other channels in conversion
  • Hair transplant leads require structured, transparent communication
  • Paid ads should follow the patient journey, not one-off promotions
  • Growth comes from systems, not sporadic advertising

 

CONCLUSION

This collaboration transformed Estesa Clinics from a single-location practice into a fast-growing, multi-location aesthetic brand with a stable patient pipeline, strong digital authority and an efficient internal structure. What started as a marketing engagement became a complete operational and digital evolution.

[Honest Reviews]
[Trusted Voices]

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Dr. Enes Tuna. CEO & Co-Founder of Estesa Clinics
“Nestive helped us transform our brand identity into something truly memorable."

— Sarah Mitchell, Marketing Director at BrightWave Media

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